FREQUENTLY ASKED QUESTIONS
Do You Ship Worldwide?
Yes, We ship worldwide and provide tracking numbers, contact us for more details
How do I make an order?
Browse the products on our site to find what you like. If you would like to purchase the product, select the amount you would like to order, and click “Add to Cart”. Continue shopping and adding products to your shopping cart. When you are ready, go to your cart to checkout. After checking out, you will receive an email with PAYMENT instructions. Please follow the instructions to process the payment. It’s as simple as that!
Once your payment is processed, you will receive an email letting you know that your order is complete. We ship out orders daily at 12PM (PST). You will receive another email around that time with your tracking number once shipped.
Is your site reliable and trustworthy?
The main reason we started our website was to make accessibility to magic mushroom related products as simple and convenient as possible for customers. We are huge advocates of mushrooms and their magical benefits, thus we wanted to make access to them as simple, convenient, and reliable as possible. Our company is very professional and reliable. Read our reviews for further comfort and if you ever have an issue with your order just contact us and we’ll have it resolved as quickly as possible.
Can I pick up my Order?
Unfortunately, all orders must be placed through our website and shipped to you via mail order at this time.
Can I modify/refund my order once it's been made?
If you’ve placed your order, you can cancel it as long as you have not made payment yet. If you’ve made payment and want to modify your order, please contact us and we’ll see what we can do.
Unfortunately, there is not much we can do once your order has shipped. Please contact us if you have any issues with your order and we’ll do our best to rectify the issue. Satisfied customers is our goal.
Who do I contact if I have issues with my order?
If you are having any issues with your membership or placing an order, please contact us immediately at info@mypsychedelicstore.com and we will ensure your issue is taken care of as soon as possible.
My tracking number does not appear to work?
If this happens, it’s likely because Australia Post has not updated their system to include your tracking number. Please check back on their website later.
If you are still having issues, please contact us and we will look into it.
What will my package look like?